Make a video of my order for TikTok!
Make a video of my order for TikTok!
How To Order + FAQ
How To Order + FAQ
Updated January 2025
Hello and welcome to Couture Candy PTBO! Please be sure to read all the way through before ordering for important information. Thank you so much!
How to order
Note: Each cart checkout can be sent to ONE address only. To send multiple gifts to different addresses, please complete one checkout per gift.
For someone else: To send a gift to someone special, add the items to your cart (ie. one of our signature mixes) and complete your checkout, making sure that the shipping address is the address where you'd like us to send your gift and that the billing address is correct for your chosen payment method.
Shipping Methods:
If you choose this option rates are calculated at checkout. Enter your address to see the options available.
**Once we have fulfilled your order, we have no control over the delivery from shipping carriers (Canada Post, UPS, GLS, etc) By ordering from Couture Candy you acknowledge that when your order has left the shop and you have received your tracking information, Couture Candy is NOT liable for lost packages, misplaced packages, packages left in inclement weather, pitch pirates, etc. It is the responsibility of the customer to connect with the shipping carriers for replacement, insurance, etc if your package has been stated as delivered but misplaced.
Pickup
We offer in-store pickup at our downtown Peterborough shop. Please watch for your shipping notification in your email and double check out Google Hours before picking up
Payment Methods
You can choose to pay via credit card/debit card or via e-Transfer.
To pay by card, follow the prompts on screen as you complete your checkout.
To pay by e-Transfer, choose e-Transfer at checkout, then send payment to couturecandy.ptbo@gmail.com
Please note that e-Transfer is due at time of order, any non-payment may result in your order being cancelled.
At this time gift cards are not accepted online but we are happy to process them in store.
...
Couldn't load pickup availability
Packing Video Add-On (TikTok Feature)
Ever watched a packing video and thought, “I wish that was my order”? Now it can be.
Add this to your order and I’ll film a packing video featuring your items, packed with care and a little extra flair. These videos take time to film, edit, and post, and this add-on helps support the behind-the-scenes work of running a small, independent business.
It’s a fun way to see your order come together and to shop small in a big way.
What’s included:
-
Your order featured in a packing video
-
Posted to my TikTok account
-
Thoughtfully filmed & edited
-
Posted within 72 hours of packing your order
This add-on is perfect if you love cozy packing content, TikTok vibes, and supporting small businesses doing what they love.
Packing Video FAQ
Where will the video be posted?
On my TikTok only! This is a public post and won’t be sent privately.
How long does it take?
Please allow up to 72 hours for filming, editing, and posting after your order is packed.
Will this delay my shipping?
Nope! Shipping timelines stay the same, this is just a fun add-on.
Can I request specific music or styles?
At this time, videos follow my usual style and aesthetic.
Is this a physical product?
No, this is a digital add-on experience only.
Do I have to buy this?
Not at all! This is totally optional and just a fun way to be featured and support my work.
By purchasing this add-on, you agree to have your order featured publicly on TikTok.

-
Candy Salads!
A variety of Couture Candy PTBO exclusive themed candy mixed bags! Each...
#beingkindissweet
After spending more than a decade in a job that did not satisfy me I decided I had to get out!
With a passion for spreading kindness and supporting others I started Couture Candy PTBO. 🍭
Spreading love and support through candy is my new passion!
- Lisa
Never miss out!
Stay up to date with Couture Candy PTBO and never miss a restock! We also love sending exclusive offers in our newsletters!