Abandoned Cart Fulfillment - SPREAD SOME KINDNESS
How To Order + FAQ
How To Order + FAQ
Updated October 2023
Hello and welcome to Couture Candy PTBO! Please be sure to read all the way through before ordering for important information. Thank you so much!
How to order
Note: Each cart checkout can be sent to ONE address only. To send multiple gifts to different addresses, please complete one checkout per gift.
For someone else: To send a gift to someone special, add the items to your cart (ie. one of our signature boxes!) and complete your checkout, making sure that the shipping address is the address where you'd like us to send your gift and that the billing address is correct for your chosen payment method.
If you choose this option rates are calculated at checkout. Enter your address to see the options available.
We ONLY ship from our Downtown Peterborough location. Please make sure your cart is filled only with items that are in-stock at this location. You will see a notification in your cart if you have items that cannot be shipped.
We offer in-store pickup at our downtown Peterborough shop only. Be sure to only choose items available at our downtown location.
You can choose to pay via credit card/debit card or via e-Transfer.
To pay by card, follow the prompts on screen as you complete your checkout.
To pay by e-Transfer, choose e-Transfer at checkout, then send payment to email@example.com
Please note that e-Transfer is due at time of order, any non-payment may result in your order being cancelled.
At this time gift cards are not accepted online but we are happy to process them in store.
Couture Candy PTBO FAQ
Can I send multiple gifts in one order?
Each order will be delivered/shipping only to the address specified. If you would like to send multiple gifts to separate addresses, please create a new order for each gift.
I have allergies, can I still order?
In your cart you will see a spot to leave us a note about any allergies or other customizations needed for your order. We will be sure to check your notes before fulfilling the order.
Our business is all about spreading kindness and making someone's day and here is a way you can pay it forward if an act of kindness has come your way or just do something nice for someone else.
Abandoned carts are often a part of running a small business. Someone adds things to their cart, enters their personal information and then leaves the cart unpurchased. We love the idea of folks wanting to support our small business or send a gift to someone else but maybe can't afford to.
If you would like to make someone's day and surprise them by purchasing their abandoned cart we can make that happen together!
I have set up 3 payment tiers you can choose from and with whatever total you choose, we will choose an abandoned cart and send them their order from you with a note explaining that it was to send kindness to them through our business. If you'd like to leave your own note with it, please leave it in the comment box on the cart page and I will include it.
**please know this is NOT a physical product we will send to you. This is a financial gift that we will send to a stranger from our abandoned cart list**
Choose pick up for this product when checking out - we will pay the difference or any shipping or local delivery that might be required.
Thank you so much for helping us continue to spread kindness through community!
After spending more than a decade in a job that did not satisfy me I decided I had to get out!
With a passion for spreading kindness and supporting others I started Couture Candy PTBO. 🍭
Spreading love and support through candy is my new passion!